Issues logging in to gabb.com/account or updating account information

Incident Report for Gabb

Resolved

This has been resolved. Logging in to gabb.com/account, updating account information, and creating an account during checkout are back to normal.

Posted Nov 13, 2024 - 23:43 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 13, 2024 - 22:58 UTC

Monitoring

We have implemented a resolution. We are now monitoring. Logging in at gabb.com/account and updating account information should be performing as normal.

Posted Nov 13, 2024 - 22:45 UTC

Identified

We have identified the issue. We are working on a rolling out a resolution.

Posted Nov 13, 2024 - 22:29 UTC

Investigating

Some customers may be experiencing slowness or the inability to login to their Gabb Account at gabb.com/account, update their account information, or create an account during checkout at gabb.com. We are actively investigating the issue.

Posted Nov 13, 2024 - 22:25 UTC

This incident affected: gabb.com and Gabb ID.