Users Being Logged Out in the new MyGabb App

Incident Report for Gabb

Monitoring

We’re aware of an issue causing iOS users to be unexpectedly logged out of the MyGabb app between app sessions. This has affected many users and we understand how disruptive it can be.

We’ve released a new app version for iOS, 2.1.5, that includes a fix aimed at resolving this issue. If you’re experiencing frequent logouts, please update to the latest version of the app from the App Store.

We’re monitoring closely to confirm this resolves the issue. Thank you for your continued patience and for being part of the Gabb community.

Posted May 23, 2025 - 22:56 UTC

This incident affects: MyGabb App.