Investigating - Some customers who have been added as a Guardian Account / Contact have reported not being able to accept their invitation. We are investigating at this time. Please subscribe to be notified of updates.
May 17, 2025 - 15:25 UTC
May 17, 2025 - 15:25 UTC
Update - We are continuing to monitor for any further issues.
May 13, 2025 - 15:16 UTC
May 13, 2025 - 15:16 UTC
Monitoring - We have rolled out a resolution for Gabb Messenger parent app users to be able to Manage Contacts again. We are now monitoring our fixes.
May 03, 2025 - 01:35 UTC
May 03, 2025 - 01:35 UTC
Identified - Users are currently unable to use the Manage Contacts settings or features in the Gabb Messenger app for parents. We are aware of the issue and working to resolve at this time.
May 01, 2025 - 20:21 UTC
May 01, 2025 - 20:21 UTC
Identified - We have identified the issue and are working on a resolution.
May 08, 2025 - 20:54 UTC
May 08, 2025 - 20:54 UTC
Investigating - Some customers have reported that their cloud backup is not restoring when transferring to a new device. After visiting gabb.com/activate and transferring their service to a new phone and signing into their GabbID - files do not appear to be transferring. We are investigating the issue.
Apr 22, 2025 - 17:50 UTC
Apr 22, 2025 - 17:50 UTC
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gabb.com
Operational
App Management
Operational
Gabb ID
Degraded Performance
MyGabb App
Degraded Performance
Gabb Messenger
Operational
Gabb Music
Operational
Gabb Watches
Operational
Gabb Phones
Operational
Cellular Network
Operational
Customer Support Phone Line
Operational
Customer Support Chat
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance